Limited Product Warranty

MOENERGY products are covered by a limited warranty against defects in materials and workmanship when used under normal conditions and according to provided instructions.
Warranty coverage and duration may vary by product.

What the Warranty Covers

  • Manufacturing defects
  • Material or workmanship issues during normal use

What the Warranty Does Not Cover

  • Improper installation or misuse
  • Use outside intended applications
  • Modification or abuse
  • Normal wear and tear
  • Damage caused by incompatible systems or incorrect wiring

How to Request Warranty Support

  1. Visit the Contact Us page
  2. Select “Returns or warranty”
  3. Include:
    Order number (if available)
    Product name or SKU
    Description of the issue
    Photos, if requested