Shipping
Shipping availability, methods, and costs depend on the product and destination.
All applicable options are displayed during checkout.
Orders are processed during standard business days. Delivery timelines may vary based on carrier and location.
Returns
Return Eligibility
Returns may be accepted within 30 days of delivery provided that:
- The product is unused
- All original packaging and accessories are included
- The item is in original condition
Return eligibility may vary by product type.
Non-Returnable Items
- Used or installed products
- Custom, OEM, or special-order items
- Clearance or final-sale item
How to Request a Return
- Contact support via the Contact Us page
- Select “Order or shipping question” or “Returns or warranty”
- Provide your order number and reason for return
Do not return items without authorization.
Refunds
Approved refunds are issued to the original payment method.
Shipping fees may be non-refundable.
Shipping Damage
If an order arrives damaged or incomplete:
- Contact support within [X] days of delivery
- Include photos of the packaging and product
B2B Note
Return terms for OEM, ODM, distributor, or fleet orders may differ and are governed by
separate agreements